German Community Success - Member Activation

Job description

You will be part of the enthusiastic Community Success and Operations team where we keep our members happy and partners satisfied with our cooperation. After all, it’s all about them and their ultimate top-notch experience!


We are on a mission: One Fit Planet

When the world gets more and more digitised, people are becoming at risk of being physically passive and mentally overloaded. We want to turn the tables and use technology and data to help our members to stay fit. We do this by offering a flexible monthly membership for a rainbow of workouts. From swimming to fitness, from yoga to padel, from boxing to pilates all available at your fingertips with our app. Choosing from over 60 thousand classes every month.

 

The job

We are now active in the Netherlands, Germany and Spain. We are expanding further into Europe soon.

  • Your main responsibility will be to make our new members excited about living a healthy sporty lifestyle by joining OneFit and helping them use the app and work out - simply - giving them a WOW experience!
  • You will be proactively reaching out to our new members, onboarding them and guiding them through our app so that they are motivated and enthusiastic to use OneFit!
  • Being at the frontline of the member experience, you will be also gathering insights about our members and their experiences and will be sharing them with internal stakeholder to improve our app and make our members become our ambassadors!

We are looking for smart and talented co-workers who have a real sports mentality; we want to win and we never ever give up. If you join us you will work in a young and rapidly growing team in our Amsterdam office. We are expanding our service to all major cities in Europe, so lots of opportunity if you have an ambitious nature.

Requirements

What we look for in you

  • Fluent in German and English
  • Top sports mentality*- working with the best is being one of the best
  • Excellent skills in outbound calling to OneFit members 
  • You are a born talker and love to connect to people via phone and chat 
  • Service minded and able to be in contact with lots of people at once 
  • Able to make our members enthusiastic and proactiveness 
  • Looking for new strategies and adapting to new processes
  • We prefer people that have a healthy lifestyle to join

Availability:

  • Minimum 14 till 24hours hours per week shifts from 15u till 20u from Monday till Friday


What we offer
  • Temporary assignment for around 4-6weeks

  • Great working environment in a leading innovative startup

  • Location Amsterdam

  • Lots of opportunities to grow and learn from many disciplines

  • Daily snacks & drinks

  • Free OneFit membership

Sounds like it is something for you? Then get in touch with us and apply right away!